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A proactive approach to workforce wellbeing


The Anna Centre delivers trauma-informed Employee Assistance Programs (EAP) designed to support individual wellbeing, team resilience and organisational performance.

Our EAP services provide employees with confidential access to registered psychologists, practical wellbeing tools, and early intervention support — helping organisations address risk before issues escalate into absenteeism, burnout or workforce disruption.

Services are delivered flexibly via telehealth, digital platforms and in-person support where required.

Don’t just respond to problems — prevent them.

 

Supporting people before issues escalate


Workplace stress and trauma can arise from a range of experiences — including exposure to critical incidents, high emotional labour roles, organisational change, conflict, or sustained workload pressure.

Without timely support, these pressures can impact individual wellbeing, team cohesion and organisational outcomes.

Our EAP model focuses on early access, psychological safety and evidence-based care to support recovery, resilience and sustained performance.


“The Anna Centre’s online EAP portal has been a game-changer for our team. Staff could access mental health lessons, resilience tools, and confidential support anytime they needed it — without barriers or delays. It’s made a real difference to our culture and our people’s wellbeing.”

– HR Manager, National Services Organisation

A clinically governed EAP model.

 

Unlike generic counselling services, our EAP is designed and delivered by registered psychologists with experience across organisational, community and high-complexity environments.

Our programs are underpinned by:
• Trauma-informed psychological practice
• Strong clinical governance and quality assurance
• Culturally respectful and inclusive service delivery
• Scalable models aligned to organisational and government requirements

 

EAP service inclusions:

Confidential psychological support


Access to registered psychologists for issues including stress, anxiety, grief, family challenges, workplace conflict and trauma.

Early intervention and screening


Practical tools and evidence-based screening to identify emerging mental health and wellbeing risks.

Trauma-informed and culturally safe care


All services are delivered through a trauma-informed, culturally respectful framework that supports diverse workforces and communities.

Digital wellbeing resources


On-demand access to psychoeducation, resilience tools and self-guided resources to support ongoing wellbeing.

The impact of Mental Health in the Australian Workplace

The Anna Centre’s Employee Assistance Program combines 30 years of psychological expertise, trauma-informed care, and real-world strategies to deliver comprehensive mental health support — helping employees stay strong, resilient, and ready for success at work and beyond.

Why Organisations partner with us:

Organisations partner with The Anna Centre for our clinically governed, workforce-focused approach to Employee Assistance Programs (EAP) and organisational wellbeing.
We support employers to meet duty-of-care obligations, manage psychosocial risk, and strengthen workforce resilience through evidence-based psychological services delivered at scale.

Our organisational capability includes:
• Multidisciplinary team of registered psychologists experienced in workplace and EAP delivery
• National service delivery across metropolitan, regional and remote locations
• Strong clinical governance, reporting and risk management frameworks aligned to organisational requirements
• Experience supporting high-pressure, high-risk and sensitive work environments
• Flexible, tender-aligned EAP and workforce wellbeing service models
• Indigenous-led organisation with established government, community and organisational partnerships

This combination of clinical expertise, cultural leadership and operational capability enables us to deliver EAP services that are safe, ethical, responsive and scalable — supporting both workforce wellbeing and organisational performance.

Outcomes organisations can expect:


Improve workforce wellbeing and psychological safety

We help organisations create psychologically safe workplaces where employees feel supported, engaged and able to perform at their best.

Reduce absenteeism, burnout and disengagement

Our early-intervention, trauma-informed approach supports staff before issues escalate, reducing unplanned leave, burnout and disengagement.

Strengthen leadership confidence and capability

We support leaders with practical psychological insight and guidance to respond confidently to wellbeing issues, performance concerns and complex situations.

Support staff through change, critical incidents and ongoing stress

Our psychologists provide timely, expert support to help individuals and teams navigate organisational change, critical incidents and sustained workplace pressures.

Meet duty-of-care and psychosocial risk obligations

Our services assist organisations to meet duty-of-care responsibilities and manage psychosocial risk through clinically governed, evidence-based support. 

Enquire about Employee Assistance Programs

To discuss EAP delivery, service models or procurement requirements, contact The Anna Centre.
All enquiries are managed confidentially and aligned with organisational and governance standards.

Start future-proofing your organisation.