Is the only way to have a session by attending the clinic in person?

No, you can access support through an online consultation with one of our clinicians. We have implemented an encrypted video conferencing service that is integrated with our practice management software to make access to online consults simple with only the need of a web browser. When you have booked an online session you will be […]

Why do I have to wear a mask when it’s not government mandated?

The Anna Centre determines the requirements and policy based on the current information available and what we believe is the best protection for our staff and clients. At times this may not align completely with the current Government guidelines, however, we take into consideration the nature of our business and the way our clinicians interact […]

How many sessions does a client have access to under a MHTP?

A maximum of 20 sessions per calendar year may be accessed. Patients will be able to access up to 6 rebated sessions if they have a referral to a mental health practitioner under a GP Mental Health Treatment Plan. If further sessions are required, patients are able to access these with a re-referral from the […]

What therapies do you use?

Our clinicians use a combination of therapies including but not limited to Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Schema Therapy, Eye Movement Desensitization and Reprocessing (EMDR), Dialectical Behaviour Therapy (DBT), Solutions Focussed Therapy, Cognitive Processing Therapy for PTSD, Narrative Practice, and Mindfulness.

Who can I refer?

The Anna Centre caters to a wide range of presenting concerns and works with children, adolescents, adults, and couples.

How does having an EAP help my business?

Having an EAP service benefits your business in many ways. Your employees feel valued and cared about and it encourages a positive culture around mental health in the workplace. Employees who access EAP services have been shown to be better able to deal with personal and professional stressors, have better engagement with work and enhanced […]

Why do you recommend the services be anonymous?

Employees often feel more comfortable to access mental health support services when they know that it will be confidential and anonymous to their employer. Many employees can have reservations about accessing a service that reports back to employers, worrying about the stigma associated with mental health conditions and worrying there may be gossip or negative […]

What are the qualifications of your Mental Health Workers?

The Anna Centre recruits clinicians from a range of different mental health professions to be able to offer flexibility and match support needs accordingly. We employ Counsellors, Social Workers, and Psychologists who are all registered with their relevant professional bodies and must have a current police check and working with children check. By employing a […]