Life with Covid-19 1110×450

The Anna Centre must follow public health orders, directions, and recommendations from the Government, as well as those recommendations and guidelines of the Australian Psychological Society, the peak body for Psychologists in Australia.

Under the current COVID safe settings, and Victoria’s Roadmap National Plan: Phase C  from the 29th of October 2021 the recommendation is that for the health and safety of workers and clients, people are fully vaccinated against the Covid 19 virus. 

As a Mental Health practice we are permitted (but not obliged) to treat unvaccinated people.

Our COVIDsafe Plan and policies take into account how we continue to provide mental health services to both Vaccinated and Unvaccinated clients, whilst appropriately managing the risk of harm to others. This includes the delicate balancing of risk of infection/exposure to covid 19 vs psychological risk for not being able to access mental health services.

As part of a thorough COVIDsafe plan, we have developed a policy for the management of clients reporting their vaccination status, which is used in the decision-making process for how our waiting room is set up, what PPE is necessary, and for the use of telehealth services to ensure people can still appropriately access mental health services.

It is not a refusal of service; it is about how the service can be delivered for the maximum safety of everyone. If a client is vaccinated, they can attend as usual following all current government restrictions in regards to masks, social distancing, etc.

If a client is not fully vaccinated they will be required to wear a mask while in the practice or they are able to access services via video session or telephone.

 If you need to call the office please phone 03 5442 5066 or you can also continue to reach us at or via the Contact Us form on our website:

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